Contact information
Have a question about our furniture, an order, shipping, or another shopping matter? derodarava customer support is available to help with general questions and order-related concerns.
Email Us
Email is a convenient way to contact us about:
- Product questions
- Order status and order information
- Shipping and delivery
- Order cancellation requests
- Returns and refunds
- General website or shopping questions
Call Us
+1 (636) 175-5952
You can contact us by phone regarding products, orders, shipping, cancellations, returns, refunds, or other shopping-related questions.
Business Address
492 Prospect Creek Dr #A
Ballwin, MO 63021
United States
Business Hours
Monday–Friday, 9:00 AM–6:00 PM Central Time
Shipping Coverage
We offer shipping throughout the United States.
For information about shipping fees, order processing times, estimated delivery times, tracking, and shipping-related issues, please review our Shipping Policy.
How We Can Help
Our customer support team can assist with common shopping questions, including:
- Product and furniture information
- Order details and order status
- Shipping and delivery concerns
- Order cancellation requests
- Return eligibility and procedures
- Refund questions
- General questions about shopping on our website
Orders that have not yet shipped may be eligible for cancellation, depending on their current status. Orders that have already shipped cannot be canceled through the ordinary cancellation process. Please review our Order Cancellation Policy for details.
Returns and refunds are handled according to our Returns & Refunds Policy and applicable law.
Before You Contact Us
For order-related questions, please have the following information available when possible:
- Order number
- Customer name
- Email address associated with the order
- A brief description of your question or issue
- Relevant shipping or delivery information, if applicable
Please do not send unnecessary sensitive information, such as your full credit card number, password, or card security code, through ordinary email or other unsecured communications.
Customer Support
For assistance with a product, an existing order, shipping, cancellation, returns, or refunds, please contact us using the details below.
Email: client@derodarava.com
Phone: +1 (636) 175-5952
Business Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time
We appreciate your interest in derodarava and look forward to assisting you.